

Programming
Programming Basics from Lisa Houde
As library staff, many of us have experience in programming - whether that be in implementing them, designing them, or both! Programming can be a librarian's favorite activity, or the bane of their existence - I know quite a few librarians and library assistants who quake in their boots at the thought of delivering story time to a group of two to four-year olds. Whatever your take on programming may be, it is a vital part of the library experience for many of our patrons. And we need to do our best to ensure that the programming delivered at our libraries is as diverse, inclusive, and accessible to every single patron. This is where the real work starts!
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During the course of my MLIS studies at San Jose State University I have come across a few Professors who have truly inspired me, and I hold the things I have learned from them dear to my heart, knowing that what I am learning from them will be instrumental in my own career as a librarian. One of those Professors is my Professor for this course, Lisa Houde - and this is not just a bit of gratuitous butt-kissing! I have had two classes with Lisa, and I have found her lectures to be insightful, relatable, and full of information that will be useful for me in the years to come. In Lisa's lecture from the week of September 22nd, 2025, she tackled the subject of Programming: Creation, Implementation, and Evaluation. In Lisa's words:
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"Two often, libraries plan programs by looking at the blank spaces on a calendar and thinking, 'What can we fill this with?' Instead, start by asking: Who is missing from our programs? What barriers keep them out? Underserved groups - whether rural residents, low-income families, or marginalized racial/ethnic communities - often face overlapping challenges of access, awareness, and trust.
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When it comes to diverse programming, inclusivity is not an 'add-on.' It's baked into every choice - whether that's choosing bilingual performers, designing programs with sensory-friendly adaptations, or ensuring physical and digital spaces are accessible. For children's programs, inclusivity might mean offering storytimes in multiple languages or designing maker activities that can be done with low-cost or recycled materials. For rural communities, implementation may mean mobile programming, pop-up libraries, or partnerships with schools, clinics, and even grocery stores" (Houde, 2025).
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It is with Lisa's wisdom and guidance in mind, along with some other research, that I present you with my ideas for programming for the neurodiverse and persons with disabilities community.
Program Development and Implementation

When you serve neurodivergent and people with disabilities at your library you must do so through the lens of intersectionality. The Community Equity, Data & Information (CEDI) lab at the University of Maryland studies how information, data, and technology in public-facing institutions (such as our public libraries) empower and marginalize people and communities, and work to build and improve systems that support a safer, healthier, and more just society. CEDI has published a Disability and Libraries Toolkit ("Disability and Libraries Toolkit," n.d.) and at the beginning of this toolkit, they state that "disabled people are not a monolith, and they and their families have a variety of needs." While a person with a disability may have a disability identity, which incorporates their sense-of-self as a person with a disability along with their connections to the disability community, this "disability identity" is only a single facet of that individual's identity. We must remember that ALL of the various factors, illustrated by the graphic above, make up someone's identity, and each of these factors make us individuals, who have needs that are different from other individuals who may have some of the same factors, yet are still different from other individuals.
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One way to make youth library programming as inclusive as possible is to engage the young people themselves in making decisions. This will help you ensure that your programs are responsive to the cultures, identities, abilities, and experiences of the youth in your actual community.
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A helpful tool to help you understand how the young people can participate in library programming decisions is Hart's Ladder of Children's Participation: From Tokenism to Citizenship. The image below was created by Phil Treseder for his 1997 book Empowering Children & Young People (Weller, 2023):

Weller breaks down Hart's Ladder in the Infobase article Developing Inclusive Children's Library Programs, stating "at the level of 'assigned but informed,' if you offer children a program with predetermined steps or goals, you can still encourage inclusion by offering them clear information, letting them ask questions, and giving them choices. For a higher level of participation, you might ask children about what programs they would like you to offer. For the most involvement, adults and children can share the decisions about what programs to offer and how. Or children can initiate and lead the program, with adult support available. There is no one 'right' participation level; what you decide to use will depend on the age of the children and the context of the program" (Weller, 2023).
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How do we ensure that our programs are accessible, and children of all abilities and disabilities will be able to participate? First, we must consider physical accessibility. If your program is virtual, or if it includes digital elements, you can provide captioning and sign language interpretation. For in-person programs, make sure your spaces are accessible for children using wheelchairs or mobility aids. Use rooms equipped with hearing loops if possible. And ensure you have a microphone set up for your programming, and make sure presenters use it, so participants who require amplification do not need to publicly identify themselves. And always offer your programs at various times and locations so families with working parents can attend.
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We also need to create a safe and comfortable environment for the neurodiverse community. Some of your patrons, regardless of age, may have trouble engaging with a program in a crowded, loud, or highly stimulating environment. Consider ways to help your attendees address their sensory needs. For example, you can set up a sensory corner in a different part of the room, equipped with a mat, pillows, or beanbag chair; a weighed blanket; earmuffs; and/or plushy stuffed animals and fidget toys. Attendees who need a break can visit the corner then return to the program when they are ready (Weller, 2023).
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You can also offer programs that are specifically designed and designated as sensory-friendly. These programs would involve smaller groups, they could occur at less crowded times at the library, and the lighting and sound levels could be reduced. Consider sending details or photographs of the activity to the parents and caregivers of the attendees beforehand, so they can help their neurodiverse patron prepare.
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Programming Librarian, from the American Library Association (ALA) is an outstanding programming resource. In their October 17, 2023 article entitled Ways to Make Your Performances, Book Clubs and Maker Programs Accessible, they provided some guidelines for making different types of programming accessible, which I have listed below (Ways to Make Your Performances, Book Clubs and Maker Programs Accessible | Programming Librarian, 2023):
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Performances (movie screenings, theatrical performances, dance, music, and other related programs):
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The sensory environment and letting the audience know what to expect is critical for this type of programming. Make sure you inform the performers that people with disabilities are welcome to all your programs so they are cognizant of what they can expect. And if the program is for a focused audience (for example, neurodiverse patrons), be sure to share this information with the performers and explain the features you have included that make this program work for the intended audience.
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Take steps to protect the performers and the audience. Keeping these two groups separated is particularly important, and there are a variety of ways to erect barriers between them – a raised stage, a rope across the front of the stage, or strategically placed chairs. Or you can have volunteers stand discreetly by the performance area. For example, during a musical performance, the volunteers would prevent participants from grabbing instruments while also encouraging participation like dancing and using their own rhythm instruments.
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Performers should be given microphones and be asked to use them, even if they consider the space a “small space.” Projecting and speaking loudly, without a microphone, can make it difficult for people who are hard of hearing to understand. Microphones can also help people with ADHD or sensory issues to focus.
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Lectures, films, and other video programs can be problematic for people who are blind or have low vision, people who are deaf or hard of hearing, and the neurodiverse community. To make this type of program more accessible you will want to always enable captioning. When you choose films or videos, give priority to those that are audio-described for people who are blind. Often these can be available on a secondary audio channel that can be made available to patrons who need it via FM system. And make sure that visuals used in lectures are adequately described to support people who are blind or have low vision and to help those who are neurodiverse make sense of the context (Ways to Make Your Performances, Book Clubs and Maker Programs Accessible | Programming Librarian, 2023).
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Book Clubs:
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Ensure that you are offering material in the format, complexity, and reading level of participants. This is key to creating a barrier-free book-related program. Hi/lo books, material written for new adult readers, audiobooks, and books written for English Language learners can work well for these programs while also filling other collection needs.
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While staff can offer a short list for consideration, the participants should choose the books. And we should not avoid controversial books or those with potentially triggering content, as it is not up to us to make those decisions. If material with controversial or triggering content is selected, you can explain this to the group so individuals can make informed decisions about their own participation.
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When making your book club material suggestions, consider the availability of the titles in a variety of formats (print, paperback, large print, graphic novel, audio, Braille, Hi/lo, Video). Also consider the length and complexity of the material. People with ADHD may prefer poetry, magazine articles, or short stories. Also consider the interests of your audience.
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Next Chapter Book Club (https://nextchapterbookclub.org/) is a good example of a book club geared specifically to meet the needs of participants with developmental disabilities. In this model, a trained volunteer organizes the book club, and books are selected from a list provided by a national organization. The participants read the books aloud and discuss them together in a group. Next Chapter Book Club is a licensed product and involves a fee, so this could be a disadvantage if budget is tight. Conversely, you could allow readers to pick their own books and come together to discuss them. You could suggest a theme, or you could give participants free rein to pick whatever they want. A third book club model you could use in your library is the “silent book club” where people come together to read material of their own choice, with or without discussion.
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Maker Programs:
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These programs require the correct tools, materials, and techniques. Adaptive tools can be expensive though. So, we can create inexpensive versions of adaptive tools by combining basic tools with things like duct tape, paper tape, and polyester or cotton padding. Unfortunately, scissors are difficult to adapt, so at a minimum offer ambidextrous scissors or loop scissors.
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Colored pencils, pens, paintbrushes, gardening trowels, and spoons can be adapted by building up the part that you grip. Try wrapping some batting, cotton balls, or cloth scraps around the part you grip and secure it with duct tape. Adding a layer of paper tape on top of the duct tape can make the object more sensory-friendly.
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For more ideas on how to create adaptive equipment, browse the catalogs from organizations like School Outfitters (https://www.schooloutfitters.com/) and Independent Living Aids (https://independentliving.com/).
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Other tips for ensuring smooth maker programs – have multiple sets of supplies so everyone can easily reach them, show a variety of models of what you are making (or no model at all), and remember that there is no right way to create!
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Programming Ideas & Inspiration
Here are some examples of programming ideas and inspiration from the CEDI Disability and Libraries Toolkit, with live links for easy access to the information provided by the Toolkit (“Disability and Libraries Toolkit,” n.d.):
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Online/Virtual:
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AMA: Ask Me Anything Guest Speaker – How to Plan a Successful Ask Me Experience
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Fitness (yoga, pedometer challenge)
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Informational talks (Census, Stimulus Check)
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Draw-Alongs (Mo Willems Lunch Doodles)
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In-Person:
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Scholarly Talks on Disability Studies, Advocacy, Disability Month Programming
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Make a Badge for Disability Awareness (Makerspace Activity)
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Library Service to Special Population Children and their Caregivers: A Toolkit for Librarians (PDF)
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Libraries for All: Expanding Services to People with Disabilities
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Reaching Out: Library Services to the Developmentally Disabled
Evaluating Your Programming
Let's go back to Lisa Houde to see what she has to say about the importance of program evaluation:
"And now, closing the loop of the programming triumvirate is evaluation. In many cases, it's a good idea to begin with evaluation - what is the desired outcome of the program? Keep in mind, this should correspond to the library's mission and also note that evaluation isn't about proving you did something. It's about learning how well it worked, for whom, and what needs to change. Especially when serving underserved groups, evaluation is a form of accountability.
Back to the outcome-based program planning concept - instead of focusing only on attendance numbers, consider what knowledge, skills, or behaviors changed as a result of the program, and did participants feel more connected, more empowered, or better resourced afterward?" (Houde, 2025)
Keeping Houde's wisdom in mind, we can consider the questions posed in the Library User Survey's How-To Guide, published by the Library Research Service (Library User Surveys, n.d.). In this article, they provide a few questions you need to ask yourself before designing your survey. These questions include:
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What are your information needs?
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What is the big question I am trying to answer? Examples include:
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Should I do this program again?
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What are the demographics of my customers?
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Is my library accessible for people with all levels of ability?
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Who are the stakeholders and how will this affect them? Consider checking in with them before administering a survey. Stakeholders might include:
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Your supervisor
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A library board
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A funder
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A partner organization
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How much information do I need? An important guideline is to never collect more information than is absolutely necessary so as not to unduly burden survey respondents or create unnecessary privacy concerns. Also consider whether your information needs could be met through existing data, such as circulation statistics or community analysis.
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How will I present the data? In all instances, it is best to think about how you will present your data before designing and administering the survey. Using backward design will make achieving your end goal (analysis or presentation) much easier. Think through these steps:
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How do I want to present this data?
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How will I analyze the data?
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How can I collect data to make it easy to analyze?
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How can I successfully collect the data I need?
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Who will be answering this survey?
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What questions should I ask?
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Who are your respondents?
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When conducting a survey, it is vital to consider who your respondents are. Take a step back and consider whether your survey is accessible and inclusive, as well as if it is trauma-informed. In order for your survey to be accessible, consider:
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The language that people speak. Consider using a translation service.
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Respondents’ physical and cognitive abilities.
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Respondents’ access to technology.
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Respondents’ level of familiarity with library jargon. For example, you may need to explain terms like “collection” by giving examples such as “books, DVD’s, music, etc.”
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The age you are surveying – if you are trying to figure out if toddlers liked a program, their adult will need to answer for them. Make sure you word your survey to reflect this.
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The use of a hybrid survey (using multiple delivery methods to reach your respondents).
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​The Library User Surveys: A How-To Guide also provides several sample surveys you can use and/or modify for your own needs. They have a sample Usage Survey, Visioning Survey, Satisfaction Survey, and Collection Survey. But most importantly for our needs right now, they have a sample Program Evaluation Survey. Access to their sample surveys can be found here, and I highly recommend them for developing your own survey which you can customize to our own community's needs! You can find them all here: https://www.lrs.org/library-user-surveys-on-the-web/ (Library User Surveys, n.d.)

Image Credits - Header image courtesy of iStock; Intersectionality image courtesy of CEDI @ UMD (https://cedi.umd.edu/toolkit/); Hart's Ladder image courtesy of Infobase/Developing Inclusive Children's Library Programs (https://infobase.com/blog/public-libraries/developing-inclusive-childrens-library-programs/); Templates screenshot courtesy of Library Research Service (https://www.lrs.org/library-user-surveys-on-the-web/)